Our Services

Helping Senior Living Providers Maintain High Quality Care

IHCA/INCAL provides expert resources and information for senior living providers so they can make the best decisions to improve and maintain quality care and quality of life.  Starting with dedicated leaders of the Board of Directors, the association staff is constantly curating cutting edge education, informing members on change and opportunity, and leading post-acute policy strategy in Indiana.

IHCA/INCAL members can access the latest information and resources to help them serve residents and succeed in their operations.  Need continuing education credits – we do that. Have a question about Requirements of Participation Phase 3 – we have that. Interested in opening a Ventilator Unit for Medicaid residents – we can help.  Want to start an online CNA training program – we cover that, too! If your particular need is not found on this website, our expert staff can guide you to a creative and successful answer.

Our Expertise

Advocacy

Benefit from advocacy services to influence legislation and rule-making impacting your assisted living and independent living communities.

Regulatory & Clinical Affairs

Dig into our analysis of the top residential citations and gain from our guidance on delivering quality resident care.

Payment & Reimbursement

Access resources and expertise related to reimbursement through the Aged & Disabled Medicaid Waiver program.

Workforce Development

Connect with prospective job candidates through Indiana’s career pathways Website, indiana.ihca.org.

Professional Development

Receive guidance and education aimed at improving your operations and helping you deliver excellent resident experiences.

Quality Initiatives

Use NCAL’s national program to build upon your existing work by setting specific, measurable targets to further improve the quality of care for your residents.

    I am proud to give back to this organization by serving on the IHCA/INCAL Board of Directors. It has been an eye opening education to see all of the different levels that the Indiana Health Care Association works to serve the residents, families and staff of the long term care facilities in Indiana.

    Yvonne Tanner, RN

    Vice President of Clinical Operations, Golden LivingCenters

    Dawn Guzman

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      Dawn Guzman

      President & Founder, Company Name

        I have appreciated the support of IHCA/INCAL for many years. Long-term and post-acute healthcare is complex and is constantly changing. The association provides a larger voice to the issues that plague our profession and hinder our ability to thrive. It also facilitates the needed tools, training and support for survival and success.

        Mary Pankey RN HFA

        Revenue Cycle Director, CarDon and Associates, Inc.

          IHCA/INCAL provides a larger voice to the issues that plague our profession and hinder our ability to thrive. The collaboration of multiple providers is more powerful than any isolated efforts and the Association provides a means to collectively work as providers to establish communication on critical issues and facilitate change.

          Mary Pankey RN HFA

          Revenue Cycle Director, CarDon and Associates, Inc.

            I have more than 25 years’ experience with the Indiana Health Care Association. I started out as a nurse at a facility, moved up to serve as a Director of Nurses position followed by serving as a consultant to multiple facilities, and I am currently serving as the vice president of clinical operations for 23 buildings. Throughout each of the steps in my journey, the IHCA/INCAL has provided excellent education to support my career development and further strengthen my leadership skills.

            Yvonne Tanner, RN

            Vice President of Clinical Operations, Golden Living Centers

            Zach Cattell

              The rate of recoveries is a reason for optimism, but the battle is not over. The deaths that have occurred in long term care facilities are tragic, but because of the fearless dedication of our heroic caregivers, the vast majority of residents who have tested positive for the virus have fully recovered, and we hope that the recovery trend continues to rise.

              Zach Cattell

              President, Indiana Health Care Association

              Mike Weber

                Riverwalk Communities is privileged to be a member of IHCA/INCAL. The Association provides unparalleled expertise, and excellent leadership and representation, most notably in the complicated areas of long term care reimbursement and regulatory matters at the federal, state and local level.

                Mike Weber

                CEO, Riverwalk Communities

                  IHCA/INCAL are widely respected and leaders of LTC associations. With the leadership of President Zachary Cattell and every Director in place to meet member and partner needs, they are not just another association. They demonstrate their belief that they can make a difference for all of us in the LTC industry. Of all the partner relationships Success Development Inc. has experienced, IHCA/INCAL is particularly appreciated, as they consistently model capability, honesty, and integrity.

                  Vivian Wright-Defrees, MA, MBA, HFA, FACHCA

                  President/CEO, Success Development Inc.

                    Being a part of IHCA/INCAL has been a wonderful experience and has brought so many learning opportunities to our company. I have been fortunate enough to be a part of the Workforce Development Committee for several years and am now the Co-chair. I’ve really enjoyed the opportunity to share ideas with other members, which allows us all to grow and learn for the betterment of the industry as a whole.

                    Amber Iskander

                    Executive Director of Human Resources, CarDon & Associates

                    Zachary I. Cattell

                      Workforce recruitment and retention is one of the most pressing challenges confronting long term care providers today. We are laser-focused on giving our members the tools they need to address this shortage while equipping tomorrow’s workforce with resources they need to launch a successful career in this rapidly growing field.

                      Zachary I. Cattell

                      President, Indiana Health Care Association

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                        Dawn Guzman

                        President & Founder, Company Name

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